The Power of Framing

Policies

For More Information

For general information or directions to our space, please contact our front desk at (503) 288-1515 or info [at] opensignalpdx.org.

To be considered for make-up sessions or for other questions about your registration, contact our Media Education department at (503) 673-8649 or education [at] opensignalpdx.org.

Getting Here

Open Signal is located off the #6 or #4 bus line. If you are driving to Open Signal, we have a parking lot located on NE Graham. Our main entrance is located on NE Graham off of NE MLK.

Scholarships

Scholarships are available to students who demonstrate financial need. If you’d like to apply, please complete the Bob Hedlund Memorial Scholarship Application form and submit along with documentation of financial need. Scholarships are reviewed on the 15th of every month and scholarships will be awarded on the 20th of every month. Applicants can apply for one scholarship slot per term, with a maximum of 3 scholarships per calendar year.

Open Signal is a Safe Space

Open Signal is committed to providing an inclusive and welcoming environment for the community. Open Signal does not and will not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations, and we ask that you do the same when you attend our workshops and events.

Open Signal is fully wheelchair-accessible. Reasonable accommodations may be made upon request.

Equipment Certification

Open Signal workshops grant certification on the equipment and software taught in the course unless otherwise noted.

Our workshops and equipment are made available to the community at an affordable rate because we want to amplify your voice on our public access cable channels. Join our community of media-makers! We ask that you submit work regularly in exchange for the free use of Open Signal equipment and studios.

Workshops participants must attend ALL workshop sessions order to receive certification. No make-up sessions will be allowed except in cases of emergency. All certified students must complete a brief New Producer Orientation (NPO) before they are given access to our equipment. Students under the age of 18 will need to complete an NPO in the presence of their parent or guardian in order to check out equipment from Open Signal.

Workshop Cancellation Refunds or Transfers

Media Education Workshop cancellations, refunds or transfer requests must be made 3 business days (M-F 9am-5pm) before the first workshop start day to receive a full refund or transfer.  After 3 business days, no requests for refunds or transfers will be accepted.

If you miss a workshop session, a one-on-one make-up session can be scheduled upon request for select workshops for a flat fee of $90 for one missed 3-hour workshop session or $130 for missing a 5-hour workshop (scheduling availability permitting.) If you miss more than one workshop, you will need to retake the workshop and pay in full.

People with demonstrated need can contact our education department for other options at education@opensignalpdx.org.

To be considered for make-up sessions or for other questions about your registration, contact our Media Education department at (503) 673-8649 or education [at] opensignalpdx.org.

Can’t Make it to Class?

Life happens! If you find out less than 3 business days that you are unable to make it to class, gift your workshop to a member of the community!  You may transfer your ticket to another interested student by emailing us at education@opensignalpdx.org with their name and email address. If you need help finding someone to take your spot, you are welcome to post in the class event on our Facebook page or our Producer Forum, Switchboard or free up your spot to someone on the waitlist if there is one. 

Registrations cannot be transferred to another student after the workshop has already started.

Obligation to Pay

Non-attendance does not relieve you of your obligation to pay. If you register for a class and do not attend or stop attending and fail to request a refund within the refund period, no refunds or transfers will be offered.

Class Cancellation

Occasionally Open Signal must cancel a class due to low enrollment or emergencies. If your class is cancelled, you will receive a full refund. Your refund will be processed in the manner in which you paid. If you used a credit card, your card will be credited.

Youth Camp Refund and Exchange Policy

Camp cancellations must be submitted in writing (mail, email or fax). Cancellations will be processed as follows:

• Cancellations received more than 30 days prior to the camp start date will be entitled to a full refund or class credit.
• Cancellations received less than 30 days prior to the camp start date will be entitled to a refund for half of the total cost of camp.
• Cancellations received less than 2 weeks prior to camp are not entitled to a refund or exchange.

In the event of an emergency, exchanges for class credit may be offered at the discretion of Open Signal Management.

NOTE: Open Signal reserves the right to cancel camps if minimum enrollments are not reached. If this happens, you will be notified at least one week before the start of the camp and you will be entitled to a full refund.

To be considered for a refund or for other questions about your registration, contact Media Education at (503) 673-8649 or education [at] opensignalpdx.org.

Refund Policies for Events

You must cancel up to 72 hours in advance to receive a full refund. There will be no refunds or transfers if you cancel with less than three days' notice or fail to show up.

To be considered for a refund or for other questions about the event, please contact our front desk at (503) 288-1515 or info [at] opensignalpdx.org.

Inclement Weather Policy

Open Signal follows the Portland Public Schools weather closure policy. If a workshop, camp or event is closed due to inclement weather, we will attempt to reschedule within the term. Full refunds or exchanges will be offered if you are unable to make the rescheduled date.